Applications, Opportunities, and Challenges of Artificial Intelligence in Healthcare Delivery: A Scoping Review (2020–2025)
Abstract Artificial intelligence (AI) is reshaping healthcare delivery by improving diagnostic accuracy, supporting treatment optimisation, and enhancing operational efficiency. This study adopts a scoping review of literature published between 2020 and 2025 to examine key AI applications, including machine learning for diagnostics, natural language processing for patient data management, and predictive analytics for resource allocation. The review highlights significant opportunities such as personalised medicine, telemedicine, and remote monitoring, while also identifying critical challenges including ethical dilemmas, data privacy risks, and implementation barriers. Findings suggest that robust regulatory frameworks, clinician training, and interdisciplinary collaboration are essential to ensure equitable and effective integration of AI into healthcare systems.
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